Shipping costs will vary depending on the shipping destination and the number of item that you purchase.
the correct amount of shipping fee will show up at the checkout page.

Shipping times vary depending on your location and the product type. Typically, orders are processed within 1-3 business days. Domestic orders in the USA usually arrive within 5-10 business days. International shipping may take 10-20 business days, depending on customs and carrier availability. You’ll receive a tracking number as soon as your order ships for real-time updates.

Sizing information is available on the product page under the "Size Guide" section. For pet supplies like beds, collars, or clothing, please refer to the size chart to find the perfect fit. If you're unsure about the size, feel free to contact us, and we’ll be happy to assist you with personalized recommendations.

We’re sorry for the inconvenience! Please try the following:

1. Ensure your payment information is correct.
2. Clear your browser’s cache or try placing the order from another device.
3. Check if your shipping address is complete.
   If the problem persists, contact our customer support team at [insert contact info]—we’ll help you resolve it quickly.

We offer hassle-free returns or replacements within 30 days of delivery for most products. To initiate a return, please contact us with your order number and reason for return. Items must be unused and in their original packaging. Some custom or perishable items may not be eligible for returns. Once approved, we’ll provide instructions for shipping the item back, and you’ll receive a refund or replacement promptly.

If your order hasn’t been processed or shipped, you can cancel it by contacting us at [insert contact info]. Please provide your order number when requesting the cancellation. If the order has already shipped, we can assist you with a return once it arrives.